Política de reembolso

We're sorry your order didn't work out, so let us make things right. First, read through our Returns Policy, then get the ball rolling on your online return. It's really easy.

Our US Returns & Exchanges Policy. The following policy applies to domestic orders only.

Eligibility Window: To qualify for a return, items must be received back at our address within 30 days of your original order shipment date (as printed on your packing slip). Exchanges must be received within 30 days. Returns will have the shipping fee deducted. We recommend the package be sent via a trackable method. In the event of lost packages without a tracking number, we won't be able to issue a refund.

Items not eligible for refund or store credit:
1. Customized items or engraved items.
2. Returns received in damaged/worn condition.
3. Returns are received after 30 days of the original order shipment date.
4. Shipping charges, except in cases where we have made a shipping error.
5. Unwanted items -that have been opened can not be returned.
6. that have not been opened can be returned it. The customer is responsible for return shipping.
7. Undeliverable or packages returned to sender- Shipping charges will not be refunded.


Packaging Requirements:
Must be returned with the original packaging intact, otherwise, they are non-refundable and will receive no refund or store credit. Please note gifts must be returned together with the original order to receive a full product refund on your order. Please read below and contact our customer care here.

What if I received a volume discount and want to refund part of the order?

The refund amount will be adjusted accordingly if a volume discount was applied to the original order.

What if there was something wrong with my order?

Please contact Customer Care right away so we can make things right.